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Michaela Kovalová

Productivity and efficient processes must always be managed with respect for the people and goals of the organization. LEAN, KATA management, BPM, process management, time management, lean administration, digitization and work standards ... All this is part of one - a constantly improving...

Articles

A good solution for the business requires to going into the depth of the problem

We frequently face the situation when the business owners are seeking for the solution of the business problems in the wrong places. Instead of eliminating the causes of the situation, they want quick, universal solutions and immediate elimination of the consequences. They are looking for solutions that will allow them to focus on more and more operative tasks because they are not willing to sit...

Quality Management Systems ISO 9004:2000 Guidelines for performance improvements

The ISO 9004:2000 standard originated as instructions for the performance improvement of organizations. It comprises generalized rules which - if consistently applied by the management - will deliver improved results and performance of their own company.  

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