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Process Audits

Internal audits are indispensable for retroactive verification of management systems according to the international standards of ISO 9001, ISO 14001 and other.  Audits can significantly make for enhancement of efficiency, if the audit process is set right and auditors are knowledgeable about the auditing techniques. 

The Process Map

With a company´s management growing ever more demanding and with the necessity to employ more and more processes, a need to emulate is also arising. The process map is a simple quality assurance tool designed to illustrate on the top level everything that the company´s management has to control. 

The 7 Tools Of Quality

They are very basic tools that help the management and quality specialists stabilize processes, enhance the quality level, identify nonconformities, vizualize the status and so on. The 7 tools of quality represent basic methods for lasting improvement in processes. 

Ishikawa diagram

The Ishikawa diagram is a diagram of causes and their effects aimed at finding the most likely cause of the problem being solved. The quality of products and services cannot be improved unless we have found the real cause of the faults being generated. 

Process modelling

Process modelling is graphic or perhaps verbal expression of processes, that is, the sequence in which the individual process activities should be implemented, what inputs and outputs the processes need to work properly. The principal objective here is to enhance the efficiency and performance of the processes and the company as a whole. 

Flowcharts

Flowcharts easily make it possible to describe progress of operations, activities, their sequence or even fundamental relations among them. Thus, each process or activity is made transparent and simplified.

The pros and cons of the ISO certification

Certification and working on the processes and the systems cost company owners a lot of money year in year out. Is it really money well spent or is it just the inevitable price to be paid for acquisition of the paper document (certificate)? Does the certification practically give people any added value or has it been just a mere forced business done by certification and consulting companies? How...

Preparation of the small-scale company (ISO 9001) management system

Each entrepreneur who decides to expand their business from a one-man company up will soon feel the need for a system which would coordinate the work of their employees.  Where and how they should begin  -  that is exactly what this article deals with.

ISO may help harmonize

The last issue of our newletter was, in the fashion of Jiří Střelec, devoted to searching for our own way. Apart from his other activities, Jiří Střelec, too, assists companies in implementing the ISO system which introduces certain standards to production and management of the entire company, and can help improve the internal communication as well. Yet the implementation alone, on the other hand,...

Quality Management Systems ISO 9004:2000 Guidelines for performance improvements

The ISO 9004:2000 standard originated as instructions for the performance improvement of organizations. It comprises generalized rules which - if consistently applied by the management - will deliver improved results and performance of their own company.  

The ISO 9001:2000 Quality Management System

The ISO 9001:2000 standard defines the requirements on the quality management system. It is this very standard that directs certifications of quality systems. The fundamental benefit of this standard is its process-orientated approach.  

Why managers dislike planning?

Have you ever encountered a situation in which a company is left without any plan, or with workers preparing just partial activities in their tables? I have lately come across this phenomenon more than once, which has inspired me to open a discussion on the topic of “Why do managers dislike planning?“  

Councel to a pilgrim regarding travellers

An ancient Indian poem gives counsel to a pilgrim as to how to proceed when he encounters different travellers. The advice is still valid and consulting experience I know that they are completely correct.

References

Visual system ISO 9001 a ISO 27001

To prepare a very simple visual system for dynamic, flexible company in the field of software. The Quality Management System to prepare for certification according to ISO 9001 and information security system according to ISO 27001.

Quality Management, Safety

The main point of cooperation was implement QMS system according ISO 9001 standard. The cooperation was branched out later into training and documentation creation for occupational health and safety including internal audits realisation.

Internal auditor training

Preparation of internal auditors and audit capabilities enhance the benefit of company while creating good relationships. To set Audit as a tool for the development of the company.