Process map is a graphical illustration of all major / top processes that a company needs to carry out its products. Map should show the main flow of of realization. Alternatively, processes can be divided into different groups according to the importance of such support processes, etc.
Process Map is located on the top of the management system pyramid. It should be held by the top management. This is because the manager manages company through the process. Every manager should have clearly assigned processes, which manages and is responsible for the results of these processes.
Read more about the Process map can learn our Methods section, or you learn to model processes at our trainings - Modelling and setting the processes and procedures.